Credit Admin Assistant

As the leading foodservice provider across the island of Ireland, Sysco’s success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day.

We don’t just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our colleagues ensuring that we can all thrive in work and beyond. 

We are now looking for new talent to join us as we continue to grow, innovate and deliver. 

Credit Admin Assistant

We are excited to offer a fantastic opportunity for a Credit Admin Assistant.. It’s a fantastic opportunity, and a great step for anyone looking to shake up their career.

The role requires a candidate who will be:

• Detail Orientated
• Self-motivated and proactive 
• Team Player

If you are ready for a challenge, we want to hear from you.

Apply today and discover what your career could look like with Sysco Ireland.

Key Accountabilities:

Overview:

As a Credit Admin Assistant, you will assist in updating the debt ledger for the company and liaise with various departments within the business whilst reporting directly to the credit assistant manager. You will assist in monitoring the ledger accuracy, facilitate the processing of payments, invoices and credits, update customer portals and run various reports as the business demands as well as promote a positive working environment with your peers. 

Using a professional and proactive attitude, you will be responsible for ensuring customer accounts are up to date with clear and concise guidance and support, encouraging productivity and ensuring that targets and deadlines are met. You will also be responsible for customer queries and identify key issues requiring strong analytical and numerical skills. You will work closely with front of office departments including sales and pricing teams. An ability to build strong working relationships is a must. 

To be considered, you must have previous experience in an accounts department. Experience in a credit / accounts receivable environment within the food services sector would be advantageous but is not essential. More essential is your excellent understanding of debt ledgers, payment applications and overdues. Knowledge of SOX compliance would also be advantageous. Experience or an ability to demonstrate your understanding of credit control would again be advantageous.

Responsible for:

• Ensure customer accounts are maintained to the highest standard

• Effective and efficient communication with customers and peers 

• Effectively handle customer queries / escalations

• Apply funds with accuracy

• Liaise with the cross functional departments across the business

• Assist colleagues with the various business demands

• Prepare daily/monthly/quarterly reports

• To represent the company as required

• Train new employee’s on the departments SLA’s

• Updating and maintaining customer portals

You will be accountable for:

• Maintenance for the email management system

• Updating customer ledger’s to ensure operational efficiency

• Maintaining a high level of performance in conjunction with department KPIs

• Handling customer queries through phone and email

• Ensuring that all customer records are properly maintained

• Ensuring relevant transactions are processed on a daily basis

• Ensuring accurate document processing and policy information

Requirements:

• Minimum of 2 years accounts receivable / payable experience

• Relevant qualification an advantage

• Strong attention to detail

• Full class B drivers licence and flexibility to travel

Sysco Ireland Culture

• Customer Focus: We deeply understand our customers' needs, continuously looking at ways to deliver real value.
• Building Relationships: We foster strong, effective relationships across teams, always working together. We embrace change and support each other through it.
• Clear Communication: We communicate clearly and effectively, ensuring our message resonates.
• A Passion for Food: We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences. 

 The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business.

Sysco is an equal opportunity employer.

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