Corporate Sales Executive

Job Summary • To maximise vehicle sales in designated postcode areas. • To keep all existing and potential customers aware of new models and benefits offered by our BMW retailer. • To ensure our existing customers are regularly contacted to maintain good relations and to seek repeat business. • To maintain a list of prospects for future business to increase market share. • To be proactive in AOI and prospect daily Your skill set: • Have a proven sales record in a target driven sales environment. • Experience of prospecting for new and existing business would be highly advantageous. • Demonstrate excellent interpersonal skills and have a professional telephone manner. • Possess a high degree of self-motivation, confidence and tenacity. • Be accustomed to working in a modern computerised environment and be familiar with database systems. • Hold a full driving licence and be aged 21+ (for car insurance purposes). Key Responsibilities: Improved Profitability To ensure sales objectives are met by continual daily/weekly examination of the reports to allow the necessary improvements and corrective actions to be take where variations occur.

New Accounts • To ensure that new business is continually sought, and prospecting procedures are always maintained. • To ensure pre-delivery inspections and necessary repairs are carried out before vehicle delivery to customers. • To ensure vehicle handovers take place successfully to customer’s satisfaction. • To visit customers periodically to ensure relationships are maintained at a satisfactory level.

Existing Customer Accounts To ensure all new offers and model details are forwarded to existing customers with a view to future repeat business. Customer Service and Satisfaction To achieve the highest level possible of customer satisfaction and deliver the BMW experience to existing and new customers, through improved technical skills and current marketing methods. Cost Control To maintain effective control of expenses in line with budget objectives and to examine weekly/monthly financial information to ensure all outstanding debts have been collected.

Health & Safety • Take an active part in upholding the Company’s Health & Safety Policy. • Comply with Company Regulation as set out in the Terms and Conditions of Employment. • Notify Supervisor/Manager of damage or breakdown of equipment. • Ensure work area is clean, tidy and in a safe condition to uphold Manufacturer and Company image. Limits of Authority • To supply vehicles to fleet users and retail within company pricing structure. • To refer to the Sales Manager any enquiries outside pricing structure. • To consult the Sales Manager with reference to ordering stock for customer’s requirements. Main Job Function Administration • To ensure all documentation, records, warranty matters etc, are expeditiously and correctly dealt with. • To make all returns and reports to Sales Manager promptly. • To ensure all administrative details relating to customers are dealt with in a thorough and courteous manner. • To progress customer orders from receipt of vehicle to vehicle handover. • To update all progress records of transactions in hand or projected. • To set up and administer a customer record and prospect system.

Communications • Maintain effective/harmonious liaison with all other departmental managers. • Report to the Sales Manager of all new and lost business. • To provide part-exchange vehicle appraisal information to the Sales Manager. • To maintain continual contact with customers. • To update customer records and ensure the highest possible degree of customer satisfaction. • Follow-up all vehicle deliveries and ensure customer satisfaction.

Marketing • To collaborate with sales department in establishing a system and method of ensuring all BMW/MINI buyers/users are introduced to Service department and essential personnel. • To maintain up-to-date record of customer requirements. • To support and develop all off-site events, i.e. roadshows and sponsorship events.

Finance • To monitor performance of weekly/monthly finance. • To monitor all outstanding debtors and take requisite action. • To refer all Customers to the Sales Manager.