Community Support Worker

As a Community Support Worker, you will be expected to develop, implement, and lead programmes, projects and individualised support to members engaging in our Adult and School Leaver services throughout Co Galway. It will also involve driving IWA’s fleet of accessible buses. The objectives of the Services are to provide pathways for people with disability to participate fully in the community, by means of establishing developmental, personal, and social inclusion programmes. You will be required to undertake and ensure the execution of such other tasks/duties as may be deemed necessary to the successful implementation of the programme. Close liaison is required with the Service Co-ordinator, Service Support Officer, colleagues, volunteers, members, and their families. Links will also be made with relevant voluntary and statutory agencies and educational institutes.

Main Duties and Responsibilities

Develop and lead the implementation of Service Hub Programmes as set by the Service Co-ordinator and Service Support Officer in line with Operational Manual

Facilitate opportunities for members to access community facilities and engage in community and other activities

Support individual members in line with the Associations Person Centred Approach and through the Individual Support Service

Prepare and maintain records as required by the Operational Manual, Service Coordinator and Service Support Officer

Mentor and support staff in all aspects of programme delivery

Accompany and support participants on annual holidays, outings, social and day trips as required

Support and engage with a change management process in line with HSE New Direction standards as required by the Service Coordinator

Actively ensure that standards and practices regarding health and safety are fully adhered to in all activities and in the hub itself 

Record and report any hazards or accidents to the Service Co-ordinator

To comply with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation

The use of clamping, hoisting, and lifting equipment are an essential part of this role

Patient moving and handling; assist with personal care of members where required

Ensure that your work and interactions with others is such that it promotes and enhances the independence of the member

Undertake training as directed by the Service Co-ordinator

Assist with safe transportation in line with requirements of the Transport Handbook guidelines. Driving of IWA vehicles may be part of this role

Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to

Flexibility and availability for out of hours service activities i.e. evenings and weekends

Support the fundraising function within IWA

Driving IWA’s fleet of accessible buses is an essential requirement in this role 

A full Category B driving licence is essential. Induction will be provided

Carry out other duties and/or responsibilities which may be assigned to you from time to time

PERSON SPECIFICATIONTraining, Experience and Qualifications

QQI Level 5 (Major Award) in Health Care Support or similar (a minimum of 5 modules completed and working towards the Major Award may be accepted)

QQI Major Awards that are deemed relevant to IWA are:

Community & Health Services (to include minor components Safety & Health at Work and Care Provision & Practice)

Health Service Skills (to include minor components; Workplace Statutory Policies & Procedures, Care Skills, and Care Support)

Health Care Support (to include minor components; Safety & Health at Work, Care Skills and Care Support)

A full Category B Driving License with a minimum of two years’ driving experience is essential

Knowledge and Skills

Previous experience of networking, facilitation, development and delivery of projects or programmes is required

Previous experience of working with people with disabilities is required

Strong computer and administration skills are essential

Competencies

Communicating and Influencing

Motivating and Empowering

Innovation and Creativity

Planning and Organising

Quality and Customer Focus

Behaviours

The ability to work as part of a team and work on own initiative

An ability to build strong relationships at all levels and show confidence among the team

Strong customer service focus

Be of good character

Remuneration & Benefits

The salary for this position is from €31,291 up to €34,832 DOE

Excellent working conditions

Training & Development opportunities

25 days annual leave

Access to the PRSA pension scheme and group VHI & HSF Health Cash Plans

Employee Assistance Service

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