Communications And Awareness Manager

Communications & Awareness Manager
REF: CAM/10/24
Grade: Deputy Principal, Permanent

​​​​​Closing date for applications:
17:00 on Monday 21st October 2024

PURPOSE OF THE ROLE

​​​​​​​Key elements of the role of the Communications and Awareness Manager include:

COMMUNICATIONS AND AWARENESS

• Design and development, through engagement with key stakeholders, of the VSS communications strategy and implementation plan (including development of Social Media strategy).
• Strategic planning and development of Stakeholder Analysis activity – aligned to overall VSS strategy and priorities. Develop strategies to raise awareness of VSS support and services.
• Lead, develop and support modern internal communications across VSS to include the development of a corporate internal communications toolkit.
• Ensure VSS compliance with all publicity requirements associated with funding (e.g. PEACE funds).
• Design and implementation of consistent organisational approach to external 
communications (including Style Guide, Engagement Strategies etc).
• Oversight of VSS online presence (website etc) and development of such methods of communication.
• Identification of opportunities and risks arising from monitoring of media coverage of VSS related issues – and preparation of options/proposals for related pro-active and reactive activity. Preparation of VSS press statements, and responses to media enquiries.
• Management of contracts and effective links with the external VSS public relations support provider(s). 
• Oversee the delivery of VSS engagement events with stakeholders.
• Uphold the VSS reputation and public image in any external communications.

By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria:

1. A degree level qualification in a Communications, Media, Public Relations or 
Marketing related subject AND at least three years’ experience in the following areas:

 OR

Five years’ demonstrable experience in the following areas:

a) Design and development of an external communications strategy and demonstrate experience of delivery (including social media engagement).
b) Completion of stakeholder analysis and its use in strategic planning.
c) Development and support of multi channelled internal communications plans.
d) Staff management and co-ordinating team activities.

2. A current Full UK Driving License with access to a car. This will be waived in the case of an applicant whose disability prohibits driving but who is able to organise suitable alternative arrangements. 

** VSS will require (and support) the successful applicant to achieve or maintain Accredited Membership CIPR within the role.

​​​​​​​The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.