Coffee Shop Supervisor

The Northern Ireland Hospice are seeking to hire a Coffee Shop Supervisor

The Old School House Café is an exciting income generating initiative positioned in Somerton House, the well-known and iconic flagship building of the Northern Ireland Hospice. A warm and welcoming place to come and relax, the 35-seat coffee shop is situated in tranquil surroundings and serves high quality produce as well as providing excellent customer service.

Role
This is a great opportunity for a customer focused individual to join Northern Ireland's leading charity. Led by the Coffee Shop Manager and supported by Hospice volunteers, the Coffee Shop Supervisor will create an environment reflecting the ethos and work of Northern Ireland Hospice by building a positive reputation for quality and outstanding service while injecting the necessary personality to create a warmth of welcome expected by our clientele.

The post holders will be responsible for ensuring the effective operation of the Old School House Café and will be required to support and deputise for the Coffee Shop Manager as together their team pursue the financial and social targets required by Northern Ireland Hospice regarding income generation.


Salary:
£11,989 per annum (£22,480 FTE)

Contract:
Permanent

Location:
The Old School House Café, Somerton House, Belfast

Hours:
Part Time 20 hours per week (flexibility to work weekends, as required per rota)


Essential Criteria

• Minimum 1 years’ experience in the preparation of food and beverages.
• Basic Numeracy and Literacy Skills
• Cash Handling Experience

Desirable Criteria:

• Barista trained.
• Experience of working with volunteers.
• Trained in First Aid.
• NVQ Level 1 in Catering & Hospitality (Food preparation and Service)
• Basic Food Hygiene qualification.
• Experience of cash handling and till reconciliation / cashing up.

In return you will receive

• 25 days annual leave (pro rata)
• 10 Bank Holidays (pro rata)
• Staff wellbeing and employee assistance programme
• Occupational Sick Pay
• A commitment to development of staff through training and learning opportunities.
• Focus on Employee Wellbeing Initiatives
• Comprehensive induction training programme
• Employee Assistance Programme including access to 24/7 Doctors support.
• Cashback health scheme
• Special offers at over 600 leading high street and online retailers
• Free onsite car parking

For further information please refer to the Job Description and Specification below. Alternatively contact a member of the People & Organisational Development Team on 02890 781836.

The closing date for applications is 6th November 2024 at 4pm. (we recommend that applications are submitted at least 15 minutes prior to the closing time to ensure technical difficulties are not encountered).

For guidance on how to apply using our online application platform GetGot, or troubleshooting any potential issues, please refer to the following link: Getgot Application FAQs

Please note all correspondence will be sent to the email address provided on your application form. Please ensure to check your 'junk/spam' folder as due to personal email security settings, emails can sometimes appear here. Any email correspondence will come from an email address ending in @nihospice.org.

“We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.”