Coffee Shop Supervisor

The Northern Ireland Hospice are seeking to hire a Coffee Shop Supervisor

The Old School House Café is an exciting income generating initiative positioned in Somerton House, the well-known and iconic flagship building of the Northern Ireland Hospice. A warm and welcoming place for relatives, visitors, and the general public to come and relax, the 35-seat coffee shop is situated in tranquil surroundings and serves high quality produce as well as providing excellent customer service.

Role

This is a great opportunity for a customer focused individual to join Northern Ireland's leading charity. Led by the Coffee Shop Manager and supported by Hospice volunteers, the Coffee Shop Supervisor will create an environment reflecting the ethos and work of Northern Ireland Hospice by building a positive reputation for quality and outstanding service while injecting the necessary personality to create a warmth of welcome expected by our clientele. The post holders will be responsible for ensuring the effective operation of the Old School House Café and will be required to support and deputise for the Coffee Shop Manager as together their team pursue the financial and social targets required by Northern Ireland Hospice regarding income generation.

Salary: £11,989 per annum (£22,480 FTE)

Hours: Part Time 20 hours per week (flexibility to work weekends, as required per rota)

Essential Criteria

• Minimum 1 years’ experience in the preparation of food and beverages.
• Basic Numeracy and Literacy Skills
• Cash Handling Experience

Desirable Criteria:

• Barista trained.
• Experience of working with volunteers.
• Trained in First Aid.
• NVQ Level 1 in Catering & Hospitality (Food preparation and Service)
• Basic Food Hygiene qualification.
• Experience of cash handling and till reconciliation / cashing up.

In return you will receive

• 25 days annual leave (pro rata)
• 10 Bank Holidays (pro rata)
• Staff wellbeing and employee assistance programme
• Occupational Sick Pay
• A commitment to development of staff through training and learning opportunities.
• Employee Wellbeing Initiatives
• Comprehensive induction training programme
• Employee Assistance Programme including access to 24/7 Doctors support.
• Cashback health scheme
• Special offers at over 600 leading high street and online retailers
• Free onsite car parking