Client Care Coordinator

Job Description: Client Care Coordinator

Location: Askeaton, Co. Limerick
Job Type: Full-Time

Company Overview:

Due to our continued success, we are delighted to be expanding our team and are currently seeking a dedicated and skilled Client Care Coordinator to join our homecare team in Askeaton, Co. Limerick.

Role Overview:

The Client Care Coordinator will play a pivotal role in ensuring the highest standard of care for our clients by coordinating and managing client services effectively. This role requires a person with excellent communication and people skills, who can work both independently and as part of a team.

Key Responsibilities:

• Coordinate and manage client care services in a timely and efficient manner.
• Handle client inquiries and provide exceptional customer service.
• Maintain accurate client records and documentation.
• Schedule and manage staff rosters, ensuring adequate coverage for client needs.
• Work closely with the care team to ensure client satisfaction and service quality.
• Assist with administrative duties as needed, including data entry, filing, and report generation.

Skills and Experience Required:

• Previous background or experience in a healthcare setting is essential.
• Exceptional administrative skills with proficiency in Microsoft Office (Word, Excel, Outlook, etc.).
• Experience in rostering or scheduling is highly advantageous.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong initiative and problem-solving abilities.
• Driving licence and access to your own vehicle is a requirement.

What We Offer:

• A supportive and collaborative working environment.
• Opportunities for professional development and career growth.
• Competitive salary and benefits package.

If you are a motivated and caring individual with the necessary skills and experience, we would love to hear from you!

How to Apply:

Please submit your CV and a cover letter outlining your suitability for the role to hr@whcservices.ie