Clerical Officer

Job Summary:

We are currently seeking a Temporary Grade III Clerical Officer to join our team in Wilton, Co. Cork. The ideal candidate should have a proven track record in both desk-based patient-facing roles and back-office-based roles. They should have excellent phone skills, IT skills, and administration skills.

Key Responsibilities:

• Provide administrative support to the team as required
• Handle telephone queries and direct calls as necessary
• Provide support to the front desk and reception area
• Liaise with patients and visitors and provide them with information
• Maintain accurate records and files
• Use computer systems and software to input and retrieve data
• Participate in training and development activities as required

Requirements:

• Previous experience in a similar role
• Excellent communication and interpersonal skills
• Strong IT skills and proficiency in Microsoft Office
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Strong organisational skills and ability to prioritise tasks
• Flexibility to work in a fast-paced environment