Clerical Officer

The Sea Fisheries Protection Authority (SFPA) is seeking to recruit Clerical Officer (CO) for their Port office in Howth. Reporting to the Senior Port Officer the duties of the Clerical Officer involve clerical and administration tasks and may vary from day to day.

Key Duties and Responsibilities

• General clerical duties – typing, filing, photocopying, inputting data, handling/dealing with correspondence, answering/making phone calls etc.
• Processing, auditing, and examination of various documentation.
• Managing high volumes of data input and validation.
• Front line communication with the public/customers (internal and external) e.g., responding to queries and providing information in a professional and courteous manner, in person, on the telephone and via e-mail.
• Providing secretarial support for meetings and taking minutes when required.
• Maintaining complete and accurate files and records, for example, by using the Authority’s data system or other filing systems that are in place.
• Providing reception cover e.g., operating the switchboard, answering, and directing calls, greeting visitors, logging post/cheques etc.
• Supporting supervisors and colleagues as required.
• Working as part of a team to deliver high quality services.
• Completing routine accounts work.
• Complying with any duties that may be assigned from time to time by the Senior Port Officer or Senior Manager.

Essential Requirements

• Relevant clerical/administration experience
• Ability to work on own initiative
• Proficiency in the use of Microsoft Office and databases
• Strong written and verbal communication skills
• Excellent customer service skills
• Ability to work effectively within a team environment
• Commitment to delivering quality work
• Willingness to learn and to develop skills, knowledge and expertise
• Proficient in both written and spoken English

Citizenship Requirement: As this is a Permanent position the eligibility to compete for this post is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit only. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply.

General: The appointment is to a Clerical Officer post on a permanent contract and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004, the Sea-Fisheries and Maritime Jurisdiction Act 2006 (No. 8 of 2006) and any other Act for the time being in force relating to the Civil or Public Service.

Pay: The basic salary for the position (rates effective from 1st March 2025) is the Clerical Officer PPC scale of €590.21 – €918.93 per week (which includes two long service increments) Tenure: This is a permanent position. The appointee will be required to serve a 12-month probationary period.

Location: This role will be based in the Howth, Co. Dublin. Meetings may take place at locations around Ireland. When absent from home and place of employment on official duty, the appointee will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations/public sector regulations.

Blended Working: The Sea Fisheries Protection Authority is committed to embracing opportunities for remote and blended working, to build a more dynamic, agile and responsive Public Service, while sustaining strong standards of performance and high levels of productivity. As an employer, SFPA operates a blended working policy that facilitates access to remote working options having regard to work-life balance/integration, mental health, and the need for a safe and productive working environment. Availability and patterns of blended working will be based on business needs and the suitability of the role may be subject to change should the business needs dictate. Requests for blended working arrangements will be considered on a case-by case basis.

Hours of attendance: Hours of attendance will be fixed from time to time but will amount to not less than 41 hours 15 minutes gross per week or 35 hours net per week. The appointee will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time regulations

Rest Periods: The terms of the Organisation of Working Time Act, 1997 will apply to this appointment.

Annual Leave: In addition to the standard public holidays, the annual leave for this position is minimum 22 days per annum, rising to 23 after 5 years, 24 after 10 years, 25 after 12 years, and 26 after 14 years service in the grade.

Sick Leave: Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis during probation, in accordance with the provisions of the sick leave circulars.