Clerical Officer

Specific T&C’s of post

35 standard working week/ shift work required

28 days Annual Leave

Grade, Code 0609 as of 01/10/2023. Point 1 €27,895; rising in increments annually to:

€29,611; €30,032; €32,142; €33,396; €34,651; €35,563; €36,594; €37,791; €38,638; €39,824; €41,021; €43,266; €44,863 LIS

Purpose of the Role

The purpose of this post is to provide administrative assistance to the designated area of work.

Principal Duties and Responsibilities

Professional Duties and Responsibilities:

• The post holder will be expected to live CHI values and be child-centered, compassionate, progressive and will act with respect, excellence and integrity.
• General administrative duties i.e. filing, typing, photocopying, scanning, answering/making telephone calls, answering e-mails and other administrative tasks as required.
• Reception desk duties.
• Communicating with staff members and the public i.e. responding to queries and providing information.
• Use of Information Technology i.e. word processing, spreadsheets, database, email, outlook calendar, power point, graphs and internet research.
• Conduct data entry/accounts work.
• Organise and schedule appointments and meetings as required.
• Take accurate minutes of meetings.
• Take dictation.
• Maintain contact lists for the relevant area.
• Produce and distribute correspondence including memos, letters, faxes, and forms.
• Assist in the preparation of regularly scheduled reports.
• Maintain computer and manual filing systems.
• Prepare and monitor invoices if required.
• Book conference calls, rooms, taxis, couriers, hotels, etc.
• Handle sensitive information in a confidential manner.
• Coordinate office procedures.
• Receive, sort, and distribute the mail.
• Greet and assist visitors to your area of work.
• Coordinate repairs to office equipment.
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Working as part of a team in meeting goals and objectives and delivering an important service to the public.
• Work as part of a team by supporting each other, sharing work load and covering each other during periods of absence.
• To perform such other duties appropriate to the post as may be assigned from time to time by the department manager or nominee.

The above is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office.

Eligibility criteria, qualifications and experience

Essential Criteria:

• Achieved Leaving Certificate or equivalent qualification not less than Level 6 in the QQI framework
• Experience of general office procedures is essential.
• Have a minimum of 6 months administration/secretarial experience.

Desirable Criteria:

• Relevant experience working in an acute Hospital setting.
• Experience with iPMS patient information systems.