Cleaning Supervisor

Position Title: Cleaning Supervisor

Location: Client Site

Reporting to: Cleaning Manager

Overall Purpose of the Job

To assist in the provision of an efficient and effective cleaning service in accordance with contractual obligations and company policy and standards. Lead and manage the day-to-day operations on the ground. Be responsible for the Cleaning operatives. Liaise closely and professionally with the Client/Client representatives in dealing with day-to-day operational matters.

Main Duties and Responsibilities:

• Ensures the smooth running of the site adhering to the Site Service Level Agreement and Services Specification
• To supervise and investigate the quality and standard of cleaning services provided at client sites and assist the Cleaning Manager
• To assist the Cleaning Manager in the supervision of the cleaning service staff, including the allocation of workloads, monitoring progress and performance, determining work priorities, paying particular attention to productivity and quality control
• To assist in the undertaking of site cleaning audits
• To control and monitor the correct use of appropriate cleaning materials
• To control and monitor the use of cleaning equipment, arranging the repair or renewal of equipment and make recommendations to the Cleaning Manager
• To carry out stock checks on equipment and materials as required
• To arrange/carry out the induction and ‘on the job’ training of the cleaning staff in accordance with relevant Apleona company practices
• To undertake in conjunction with the Cleaning Manager, recruitment of cleaning employees in accordance with relevant Apleona company practices
• To organise the provision of relief/ holiday cover for cleaning staff as required in conjunction with the Cleaning Manager
• To authorise, allocate, and record in conjunction with the Cleaning Manager cleaning staff absences
• Perform adhoc duties and other related tasks as assigned by the Cleaning Manager

Person Specification

• Excellent communication skills essential for professional discussion in meetings and for frequent liaison with all contract parties
• Must have excellent organisational and management skills
• Be an efficient motivator and leader with good problem solving skills
• Flexibility required for the role

Qualifications and Experience

• Good work record
• Excellent computer literacy essential for administrative purposes
• Experience of using cleaning equipment

This job description forms the basic requirements of your employment. This is not an exhaustive list and there may be occasions when you are required to perform duties outside the scope of your job description.

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