Claims Administration Assistant

The opportunity

We currently have an exciting opportunity for a Claims Administration Assistant to join our Cork office. A great opportunity for recent graduates or individuals wishing to progress their career within the insurance industry with long term career prospects. This role is office based and you will be required to attend the office 5 days a week.Reporting to the Real Estate Team Leader your overall responsibility will be to provide administrative support to the Claims Technicians to provide efficiency and productivity in the handling of claims.

The role

Your responsibilities will include: 

• Provide technical claims handling support
• Register new claims and acknowledge/notify associated parties
• Deal with internal and external queries in a professional manner and accurately record conversations/messages
• Ensure compliance with financial procedures, such as the invoicing process
• Ensure data is accurately input in order to achieve high standards of data quality and management information
• Recording daily timesheets
• Run, check, analyse and distribute various management information reports
• Participate and contribute to projects as required
• Other ad hoc duties as required

About you - Knowledge and Experience

• Demonstratable administration skills, with previous experience in administrative and/or support roles
• Highly organised, with the ability to multi-task and self-manage a varied workload with changing priorities
• A strong team player, with excellent interpersonal and communication skills
• Ability to always deal professionally with clients, policyholders and third parties
• Strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint
• Specific sector administration experience would be advantageous
• APA or CIP qualifications would be beneficial but not essential
• Thrive in a high-pressured working environment
• Be driven to meet and exceed targets
• Flexible with regards to travel which may be required as and when.

The role comes with a competitive salary and excellent employee benefits. Coaching and mentoring provided with further education/examination support provided.