Cafe Manager, Contract

Café Manager

Advance your career with Dunnes Stores

Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We are known for offering a wide range of high quality products to our customers. With a strong brand presence and a loyal customer base, we pride ourselves on creating memorable experiences that resonate with our customers.

As well as our ever evolving product range and outstanding service, Dunnes Stores offers customers in-house Hospitality in selected stores throughout Ireland, Northern Ireland, and Spain. Our restaurants offer customers all the homely classics, quality coffee, and tasty treats in all of our newly refurbished in-store cafés.

As a Café Manager within a Dunnes Stores café, you’ll have the opportunity to grow your career with a nationwide retailer. You’ll also receive a Dunnes Stores employee discount from your very first day.

The Role

The primary function of the Café Manager is to take accountability for the café. This role will see you delivering exceptional customer care, meeting operational standards to maximise sales and profitability, all while maintaining costs.

Key Responsibilities

• Leading the standard of customer service and presentation in the unit while providing constant supervision in all areas.
• Developing and maintaining excellent communication skills with Senior Management in the store.
• Providing a fast, friendly, and efficient level of customer service.
• Preparing and assisting with food preparation, setting up and merchandising the counters and taking full responsibility for all products from the point of entry to the exit.
• Developing an efficient cleaning schedule to ensure the regular and systematic cleaning of the coffee machine and equipment in the restauranthile also adhering to hygiene and food safety standards.
• Monitoring and delivering the HACCP programme while ensuring that food safety, food presentation, hygiene, and quality standards are adhered to.
• Placing product orders with agreed suppliers on daily/weekly basis and being responsible for the control of waste in the unit.
• Adhering to specifications, standards, and procedures while at work and ensuring that staff comply with company policy and procedures.
• Providing ongoing staff training by continuously motivating and developing the skills of the team.
• Planning and implanting an efficient work schedule for the restaurant in order to ensure job rotation and flexibility of all staff while maximising their productivity.
• Dealing with any problems as they arise and reporting them to Store Management.
• Undertaking any practical duties which may arise in an emergency to ensure the smooth running of the Kiosk.

Requirements

To apply for this role you must have at least 1 year previous experience in a similar environment as well as have experience with and training on HACCP. You will also have:

• Experience managing a similar sized restaurant/corporate catering unit.
• Experience and training on HACCP and Food Safety.
• An advanced level of English combined with a professional and polite manner.
• Excellent communication and interpersonal skills with a strong desire to work with coffee.
• Flexibility to work 5 days over 7.

Above all else, our Caféanagers have excellent product knowledge, provide outstanding customer service, and are passionate about coffee.

Benefits:

• Competitive pay and an employee discount from your first day.
• Opportunities for professional development and career growth.
• A dynamic and collaborative work environment focused on innovation and growth.

Dunnes Stores is an Equal Opportunities Employer.