Business Development Coordinator

OVERALL ROLE OBJECTIVE: The Proposal Development Co-ordinator will report to the Proposal Development Team Leader and their role is to support the Business Development team by providing office based resource to assist with management of accounts and ensuring continuity of service to clients. The main objective of the position is to generate site specific and global technical proposals and to manage the client’s requirements throughout the quote generation process. This enables the external Business Development team to concentrate on other business development activities.

JOB SPECIFIC RESPONSIBILITIES: The post holder will: 1. Liaise with multinational pharmaceutical companies to define their requirements for packaging of products for clinical trials. Advise clients on technical aspects of clinical trial packaging. 2. Use the above information to generate detailed site specific and global proposals for the client. This will involve liaising with several internal departments (Project Management, Operations, Engineering and Design, Logistics and Procurement) in order to generate price and lead time information to be presented within the proposal. Collaborate with other Business Units as appropriate to ensure services required are outlined in the proposal. This will involve the use of Microsoft Windows-based packages (Word, Excel). 3. Liaise with the Engineering/Design, Operations and clients to produce a packaging design that meets the needs of their study and can be produced efficiently on Almac Clinical Services production equipment. Work with the Design Team to ensure that any externally purchased components meet the needs of the trial, are competitively priced, and arrive within the required timeframe. 4. Work with other departments and other Almac Clinical Services sites to ensure that clients’ requirements, as outlined in the proposal, are clearly understood. Arrange teleconferences with the client and other parties as required to ensure that any uncertainties that exist at the time of proposal generation are confirmed before work commences. 5. Enter client and proposal information into the relevant COSMOS Org (Clinical Services Ordering and Supply Management Operating System), Oracle-based Enterprise Resource Planning system, to allow accurate and timely generation of invoices upon completion of work. 6. Ensure proposals are reviewed for thoroughness, accuracy, financial considerations, quality and effective design and layout. 7. Following quote approval ensure a BD/Project Handover Checklist is completed and available for Project Services to review. 8. Revise existing proposals in response to changes to client project specifications, and ensure internal departments are made aware of such changes. Attend teleconferences as required, specifically when there are significant changes to the Project specifications. 9. Using the quote version control functionality in COSMOS, maintain quote versioning and save all relevant quote information in Livelink. Review and process exception reports from Finance on a weekly basis, process Scope change requests (SCRs) from Project Services and investigate invoice queries as they arise to ensure efficient resolution. 10. Support the external Business Development team by taking responsibility for the above tasks on their behalf. During periods of high volume work requests this role will require additional coverage beyond normal working hours and it is a condition of your employment that you are able to fulfil this requirement of the role QUALIFICATIONS

Degree level qualification (or equivalent)

EXPERIENCE

Experience in a sales support role Proven ability in building and maintaining customer relationships KEY SKILLS

Proficiency in the use of Microsoft Office packages (to include Word, Excel, Outlook and PowerPoint) Ability to organise, plan and prioritise tasks within a high volume, varied workload, to include ability to work to deadlines Effective communication skills (verbal and written) Ability to work effectively on own initiative and effectively contribute within a team environment Ability to maintain a high level of accuracy and confidentiality in all work undertaken