Branch Manager

McMahons Builders Providers have been providing quality building supplies and DIY materials to the trade and public for 190 years. The group consists of a network of 11 stores, as well as a Truss Manufacturing plant and 3 Hardwood & Sheet Material branches. McMahons offer a one stop shop offering, with a wide range of products catering for the Builder, DIY enthusiast and Home Owner. McMahon’s extensive product range includes building materials, plumbing & heating, timber & sheeting, insulation, plant & tool hire, painting & decorating, doors & floors, bathrooms, garden and outdoor and much more.

The Role

• Full day to day responsibility for the branch performance.
• Developing relationships with existing customers and new customers to maximise sales and business development opportunities.
• People management including the management, coaching and development of the team based in the branch.
• Supporting the existing branch team when required (i.e., covering the sales counter if required).
• Ensuring that the highest standards of customer service are maintained at all times.
• Building good working relationships with group purchasing, central distribution and with suppliers.
• Stock management at the branch including stock taking, cycle counting and reducing the levels of slow moving stock, as well as maintaining stock levels within targets. This will involve developing a strong working relationship with the group stock management team.
• Monitoring and maintaining an efficient level of branch operating costs, as well as leading cost saving initiatives.
• Ensuring that the branch maintains the highest standards of housekeeping in the warehouse, yard and shop.
• Ensuring that the shop is presented well from a merchandising perspective to ensure a very positive customer experience.
• Ensuring all mandatory health and safety training is completed and that the branch is a safe place for both staff and customers.
• Working closely with group credit control to ensure that debtors days are minimised as well as ensuring that customers are trading within the approved credit arrangements.
• Working closely with the Group Marketing Manager to ensure that appropriate local marketing campaigns are ran.
• Co-ordinating the local administrative requirements of the branch and ensuring that company policies are adhered to in conjunction with Group Finance, IT and HR.
• Attending group meetings and focus group sessions involving colleagues from across the branch network to share experiences and best practices in order to identify improvements.
• Network and maintain excellent relations with the local community to improve the presence of the branch and the company.

General Duties and Responsibilities:

• To act courteously and communicate effectively with customers, suppliers, personnel of McMahons Builders Providers and other personnel encountered within your role
• To foster and develop good customer and public relations at all times and to portray a professional image of the company
• To report for work in a timely manner and to conduct work as scheduled to company and customer satisfaction
• To work within the instructions and procedures of the Company’s systems as directed by your Manager or other management as appropriate.
• To respond to requests quickly and produce the required work as quickly as possible
• To conduct all duties in a constructive and productive manner aligned to the interests of the company and management
• To act diligently and professionally in the interests of the Company
• To demonstrate a willingness to promote the positive development of the business to all stakeholders of the business including customers but also extending to staff, contractors, visitors etc.

If you are interested in this excellent opportunity, please forward your recent career details in the strictest confidence to The H.R. Department, James McMahon Ltd. Ashbourne Hall, Dock Road, Limerick or email hr@jmcmahon.com

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