Booking Administrator

Alliance Medical are currently recruiting a Booking Administrator to join our busy administrative team in our Head Office, located in Raheen Business Park, Limerick. This role offers a Full-time, Permanent contract. The successful candidate would be required to work 37.5 hours per week.

This is a non-patient-facing role, ideal for someone who is highly organised, detail-focused, and comfortable working in a repetitive, process-driven environment.

About the Role:

As a Booking Administrator, you will play a vital role in delivering an efficient and positive patient experience — all from behind the scenes. Working primarily over the phone and via computer systems, you will be responsible for:

• Scheduling and confirming radiology appointments
• Handling high volumes of inbound and outbound calls with patients and referrers
• Accurately entering and updating data in internal booking systems
• Ensuring information is recorded with a high level of attention to detail
• Working closely with clinical and admin teams to ensure smooth workflow

Please note: This role is not patient-facing but will require excellent communication skills and a calm, friendly phone manner.

Hours:

This is a full-time role (37.5 hours per week)

• Monday - Friday, 8.30am - 5pm

We’re looking for someone who:

• Is comfortable with repetitive tasks and thrives in structured routines
• Has strong communication skills, especially over the phone
• Works accurately and efficiently with data entry and system updates
• Has previous experience in administration, customer service, or a call centre environment
• Enjoys working in a team-based, fast-paced setting
• Is adaptable, dependable, and committed to delivering excellent service

Why Join Alliance Medical?

• Competitive salary
• Family-friendly working arrangements
• 25 days annual leave + 2 additional company days
• Health insurance with Laya Healthcare (after 1 year of service)
• Excellent company pension scheme
• Employee Assistance Programme
• Wellbeing and mental health initiatives
• Educational support and career development opportunities