Billing & Accounts Receivable

Overview of Role

We are looking for a detail-oriented individual with a minimum of 2 years Accounts receivable administration experience to join an experienced team in managing the Accounts Receivable process. The Accounts Receivable (AR) administrator is responsible for all duties necessary to facilitate the billing of patient hospital admissions and collection & reconciliation of payments due. These duties may include but are not limited to account follow up with insurance payers, contact with patients, and other third parties as required. The applicant should display a positive and proactive attitude, strong organisational skills, the ability to prioritise and multitask and be a strong communicator.

Duties & Responsibilities

• Invoicing of claims once patient has been discharged from the hospital in a timely and efficient manner.
• Reconciliation of payments received, following up with private health insurance providers. HSE & patients for balances outstanding.
• Actioning pended claims received from the insurance providers, ensuring the information required is returned in a timely manner.
• Processing overdue letters to patients for monies owed.
• Liaising with 3rd party collection agency on monies owed.
• Following up on claims not paid or pended with the insurance providers.
• Answer customer enquiries on invoice queries.
• Support the team with on-going projects.

Qualifications & Experience 

• Two years' experience in a similar role.
• Have excellent administrative and organisational skills.
• Have excellent interpersonal skills and the ability to communicate effectively with management, consultant staff, hospital staff and patients.
• Experience of Microsoft Office package is essential

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

• Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.
• Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.
• Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
• Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.
• Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

A $26 billion healthcare provider and insurer, Pittsburgh, Pennsylvania-based UPMC is inventing new models of patient-centred, cost-effective, accountable care. Working in close collaboration with the University of Pittsburgh Schools of the Health Sciences, UPMC shares its clinical, managerial and technological skills worldwide through its innovation and commercialisation arm, UPMC Enterprises, and through UPMC International.