Assistant Store Manager

Assistant Store Manager

Brand Sandro Posted Date 2 hours ago(08/11/2024 15:15) Job ID 2024-22712 # of Openings 1 Category Asst. Store Manager Type Full Time

GET TO KNOW US

Sandro’s DNA is intimately related to Paris. Through its collections, the Brand expresses the essence of cool and chic Parisian spirit, the French effortless elegance, with a unique twist

We are looking for a passionate, fully-flexible Assistant Store Manager for our Kildare Village Store.

KNOW THE ROLE

Your purpose will be to efficiently manage the daily operation of the store, including sales, customer service, operations and administration, communication, merchandising, and team development. Responsibilities include:

SALES & SERVICE

MEET PERSONAL NEEDS AND TARGETS

• Assist in the tracking, monitoring, and communication of business results
• Ensure an elevated level of sales and service is practiced by all associates; lead by example
• Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
• Ensure all sales related policies and procedures are maintained
• Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among the staff
• Ensure all associates provide the highest level of customer service
• Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)

OPERATIONS

• Ensuring all Policies & Procedures are compliant
• Support staff training in all areas of appropriate register usage and maintenance
• Understand and properly execute all management register function
• Participate in inventories
• Understand and execute cash control procedures
• Support the store in minimising stock loss by following the loss prevention policies, procedures and action plans.

MERCHANDISING/VISUAL

• Assist in the implementation and maintenance of all merchandising/visual directives
• Ensure the sales floor is neat, clean, organized and reflects the correct visual image at all times
• Ensure deliveries are properly processed in a timely manner
• Identify and communicate product concerns in a timely manner
• Communicate inventory needs to support the business goal

HUMAN RESOURCES

• To recruit, train and develop staff
• Ensuring the integrity of payroll and the payroll process
• Continually evaluate the performance of each employee and provide constant feedback to ensure results
• Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary
• Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times

KNOW WHAT WE’RE LOOKING FOR

• Previous management experience required

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Options

Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.