Assistant Business Manager

GET TO KNOW US

The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers

Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Grounded in the latest science, Clinique continually revisit and evaluate how they formulate products. Proudly allergy-tested and 100% fragrance-free, to make every day a great skin day.

KNOW THE ROLE

Clinique in our Arnotts store are looking for a full-time permanent consultant, 37.5 hours over 5 days.

If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. As one of our talented Consultants, you will be passionate about beauty, creating an exceptional customer experience making your client feel Valued, Respected, Connected, and Confident while selling our market-leading products across our Skincare, Makeup, and Fragrance.

With your passion for people, our company, and our products, you will ensure that each customer has a unique and inspirational in-store experience that educates, inspires, and delights them. While working alongside you’re the Business Manager to lead a dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising. To support you within this role, we will invest in your development and give you the tools needed to succeed.

KNOW WHAT WE'RE LOOKING FOR

• Previous retail industry/customer services experience
• A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines.
• A passion and energy to provide inspirational, authentic and personalised customer service
• An approachable and friendly personality
• Confidence in speaking to customers, get to know them and understand their needs to best cater to them
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

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