Appointment Coordinator

About Activ8 Solar Energies:

Activ8 Solar Energies are actively seeking Appointment Coordinators to join our team here in Carrickmacross Co. Monaghan. This is a full time permanent position inclusive of salary, bonus, pension, healthcare and additional benefits.

We're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet.

Company Culture

Join a team that's passionate about sustainability and safety. We foster innovation and collaboration to achieve our goals.

The Opportunity:

As an Appointments Coordinator you will be responsible for skillfully coordinating appointments between our customers and sales representatives, by managing the overall scheduling, rescheduling and confirmation processes.

Responsibilities includes

• Consistently uphold the highest standards while engaging in quality calls to explore new installation opportunities.
• Ensure accurate and effective qualification of potential customers to maximize appointment success
• Assign appointment dates to Sales reps by coordinating work schedules, ensuring a smooth flow of operations.
• Review and prioritize services at each location, optimizing efficiency in appointment scheduling.
• Provide support during scheduled appointments, ensuring a positive customer experience.
• Ensure strict adherence to industry compliance, company procedures, and processes in every interaction.
• Administration of appointments received through email and telephone, contributing to a well-organized system.

Qualifications/Key Skills

• Communication Skills: Possess excellent communication skills and an exceptional phone manner.
• Ambition and Determination: Demonstrate natural ambition, determination, and resourcefulness.
• Adaptability: Thrive in a dynamic work environment, showcasing adaptability and flexibility.
• Attention to Detail: Exhibit a keen eye for detail, coupled with excellent organizational skills.
• IT Proficiency: Be proficient in Microsoft Office Suite, utilizing technology to enhance efficiency.
• Team Player: Be an excellent team player, contributing to a positive and collaborative work environment.
• Desirable Experience: Tele-sales / Call centre, Admin or reception duties, Record Keeping & Customer service

Our Benefits:

• Competitive Salary
• Pension Contribution
• Laya Healthcare
• Gym Memberships
• Breakfast Bar
• Plus additional benefits