Appointment Co Ordinator

About Activ8 Solar Energies:

Activ8 Solar Energies are actively seeking Appointment Coordinators to join our team here in Carrickmacross Co. Monaghan. This is a full time permanent position inclusive of a competitive salary, bonus, pension, healthcare and additional benefits. 

We're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet. 

Company Culture 

Join a team that's passionate about sustainability and safety. We foster innovation and collaboration to achieve our goals. 

The Opportunity:

As an Appointments Coordinator you will be responsible for skilfully coordinating appointments between our customers and sales Representatives, by managing the overall scheduling, rescheduling and confirmation processes. 

Responsibilities includes 

• Consistently uphold the highest standards while engaging in quality calls to explore new installation opportunities. 

• Ensure accurate and effective qualification of potential customers to maximize appointment success 

• Assign appointment dates to Sales reps by coordinating work schedules, ensuring a smooth flow of operations. 

• Review and prioritize services at each location, optimizing efficiency in appointment scheduling. 

• Provide support during scheduled appointments, ensuring a positive customer experience. 

• Ensure strict adherence to industry compliance, company procedures, and processes in every interaction. 

• Administration of appointments received through email and telephone, contributing to a well-organized system. 

Qualifications/Key Skills 

• Communication Skills: Possess excellent communication skills and an exceptional phone manner. 

• Ambition and Determination: Demonstrate natural ambition, determination, and resourcefulness. 

• Adaptability: Thrive in a dynamic work environment, showcasing adaptability and flexibility. 

• Attention to Detail: Exhibit a keen eye for detail, coupled with excellent organizational skills. 

• IT Proficiency: Be proficient in Microsoft Office Suite, utilizing technology to enhance efficiency. 

• Team Player: Be an excellent team player, contributing to a positive and collaborative work environment. 

• Desirable Experience: Telesales/Call centre, Admin or reception duties, Record Keeping & Customer service 

Our Benefits: 

• Competitive Salary 

• Pension Contribution 

• Laya Healthcare 

• Gym Memberships 

• Breakfast Bar 

• Plus additional benefits