Administrative Assistant

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:

· Reward platform – discounts for over 800 retailers

· 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)

· Development, training, and professional qualifications

Davies are looking to recruit a claims Administration assistant. This is an exciting opportunity to be part of a new and dynamic claims team. The role has a particular emphasis on accurate record keeping at meetings, managing correspondence and ensuring seamless file management to assist the Senior Executive team in progressing claims efficiently.

What will your day look like:

• Input data on our claims system ensuring that all relevant parties are added to the claim and that all information is accurately recorded.
• Update existing files to ensure that the data is up to date and correct at all times.
• Schedule meetings and take minutes at these meeting.
• Typing notes, reports and updates for the Executive and Senior Executive team as required.
• Ensuring customers and stakeholders are handled in a professional manner.
• Coordinating with the claims executive team to ensure that priorities are aligned and the senior executive team have up to date information at hand at all times.
• Ensure individual workflow is managed appropriately by communicating regularly with the Management Team.
• Instruct experts on behalf of the Executive Team.
• Promote the ethos of Davies by pro-actively managing the expectations of our Clients’ policyholders.

Abilities And Knowledge:

• Experience within an Insurance claim role.
• Minimum APA/CIP Qualification, or working towards same.
• Experience of organising and prioritising a demanding and heavy workload.
• Meticulous file management to ensure that the MI we report on is accurate at all times.
• Ability to work within deadlines and to work under pressure
• Accuracy and attention to detail.
• Verbal and written communication

A bit about Davies:

We are a global team of more than 6,500 professionals and growing, operating across the UK, Ireland, the US, Canada & Bermuda. Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We are a multi award-winning specialist professional services and technology business. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

Our values:

Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

We are Dynamic - We readily adapt to the changing environment. We strive for what’s next. We relentlessly seek more: for our business, our clients, our colleagues, and our communities.

We are Innovative - We are solution-focused. We have an entrepreneurial mindset. We are empowered to discover new paths.

We Succeed together - We support each other to grow. We value different perspectives, ideas, and experiences. We make an impact in our communities.

We are Connected - We are united under one mission. We believe in the power of Davies to make a difference. We are greater than the sum of our parts.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Davies Group endeavour to recruit from the widest possible pool of suitable candidates. If you require any adjustments or special arrangements to be made to our application process on account of a disability, please contact Human Resources.

Job Types: Full-time, Permanent

Pay: €32,000.00-€38,000.00 per year