Accounts Receivable Officer

SALARY/GRADE: Band 4 (£24, 702- £29, 269)

MAIN DUTIES & RESPONSIBILITIES

• Income management and debt collection
• Management of the interface from the Student Record system and Income modules to the General Ledger, performing daily and monthly reconciliations, investigating and resolving differences
• Overseeing completeness and accuracy of invoices raised to third parties, ensuring they are raised on a timely basis, supported by documentation, appropriate approval and are in line with the agreed College schedule of rates where applicable. Oversee also the accuracy of coding of invoices and ensuring compliance with VAT requirements
• Oversee the recovery of outstanding debts and fees from third parties, students, sponsors and others, working with Departments where necessary to collate evidence and assist with drafting of letters to resolve ongoing disputes
• To ensure appropriate notes and actions are recorded on customer and student accounts and that these are followed up on a timely basis
• Prepare proposals with associated evidence for bad debt provision and write offs in line with
• Department for the Economy guidance
• To prepare schedules for inspection by internal and external auditors
• To provide a responsive customer facing service
• To prepare proposals relating to the treatment of outstanding fees of students who have presented with medical conditions or extenuating circumstances and submit for consideration by the Head of Finance

General

• To contribute to the achievement of the College’s mission, values and strategic directions.
• Participate in the Colleges performance appraisal system
• Participate in College developments, attend internal and external meetings and training programmes required
• Adhere to general standards of conduct embodied in College policies
• To implement and embed the College’s equality and diversity policies and respond to its equality and diversity duties as they relate to all stakeholders.
• Act, if directed as fire marshal or warden
• Carry out, if directed, the role of first aider
• To undertake such other relevant duties as may be reasonably expected of the post holder.

Personnel Specification Essential Criteria Qualifications1 Either hold a qualification at BTEC National, GNVQ Advanced, or NVQ Level 3 or above in a Finance or related discipline PLUS have a minimum of two year’s relevant experience of debt control within an Accounts Receivable Department in a large organisation. OR Have a minimum of 3 years’ relevant experience of debt control within an Accounts Receivable Department in a large organisation. Hold English GCSE at Grade C or above, OR Essential Skills level 2 (or higher) in Communication, or equivalent. AND Maths GCSE at Grade C or above, OR Essential Skills level 2 (or higher) in Numeracy, or equivalent.

Knowledge / Skills

• Demonstrable relevant experience of undertaking specific Accounts Receivable tasks (for example, allocating payments against customer accounts, processing refunds, raising invoices).
• Experience in the use of computerised accounting systems (for example Agresso, Oracle, SAP).
• Experience in the use of Microsoft Packages, for example; Excel, Word and Outlook.
• Experience in a customer facing role.
• Competencies The competencies required for effective performance in post are:
• Collaboration & Teamwork
• Customer Service Orientation
• Information and Data Analysis
• Communication and Personal Impact