Gaming Support Agent - Chat & Email - Work from Home

What a great opportunity!! Gaming Support Agent - Chat & Email - Work from Home

Ref: EN - GP001B

Top-Notch Training Provided!

Job description

NOTE: This position is perfect for fans of basketball, on the court or on console!

In this position, you will get unique insights into some of the most influential companies currently operating in the gaming and gaming hardware industries. This job is not only about helping gamers who enjoy the same games as you do, it is also about understanding the whole gaming support system. 

The scope of this position is simple. You will be working on behalf of one of our clients to provide player & customer support for a world famous basketball game: you will be contacted by gamers via chat and email in order to troubleshoot any problems they might have with their games and products. Needless to say, you will receive a top-notch training to be able to respond to any question you may get.

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Requirements

• You speak English at a C2 level. 
• You are available to work full-time and in a fixed schedule. 
• You have in-depth knowledge about gaming and you love anything related to video games. 
• You own a PS4, or an Xbox One.
• You are a fan of basketball.
• You are a fast learner, you take initiative and are awesome at troubleshooting. 
• Experience in a Customer Service environment or an international business setting is a plus! 
• You have a dedicated quiet work space, located within your own residence.

PC requirements:

• An internet speed minimum of 1 Mb/s download and 0,5 Mb/s upload internationally. 
• A minimum of 4 GB RAM memory, with a 64-bit windows version or MacOS. 
• An i3 processor (2,4 Ghz or faster), or better/ similar, max. 3 years old. 

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We offer:

• A position at a fast-growing company with ambitious A-level clients. 
• A casual, international environment where you’ll work with people from over 40 different nationalities. 
• Flexibility; working remotely means being able to work from anywhere in the world. 
• No time wasted commuting between home and work. 
• Top-notch tools, training, and colleagues.

Click here to apply; APPLY