11 - 20 of 61 Jobs 

Store Manager

Costa CoffeeGalway

Costa Coffee requires a Store Manager for our store in Galway. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

12 hours agoFull-timePermanent

Team Leader

Costa CoffeeOranmore, Galway

Costa Coffee requires a Team Leader for our store in Oranmore . At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

23 hours agoFull-timePermanent

Store Manager

Costa CoffeeOranmore, Galway

Costa Coffee requires a Store Manager for our store in Oranmore. At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee. Are you: -

23 hours agoFull-timePermanent

Office Administrator

Water Safety IrelandGalway€534.34 - €859.81 per week

The Role: The Office Administrator is a key role that directly contributes to Water Safety Ireland’s mission of education and lifesaving activities by assisting in the administrative duties of Water Safety Ireland (WSI). While reporting to the Assistant Office Manager, The Office Administrator (Clerical Officer) may also be called upon to administer projects and assist other Team members and Council Members from time to time. This role requires the appointee to work independently and proactively, demonstrating Initiative, ownership and follow through of all tasks within their responsibility. CONDITIONS OF SERVICE Terms of Appointment Appointment is subject to a six-month probationary period. If at any-time during this period, it appears that the appointee would not be suitable for final appointment the probation will be terminated. Reporting Structure The Clerical Officer will report to the Assistant Office Manager. Location WSI has a Hybrid Working Policy that allows you to apply to work remotely up to three days and in the office for a minimum of 2 days a week. Remuneration The salary scale applicable to this position is the Clerical Officer scale. The salary scale as of October 2023 is €534.34 – 859.81 per week. Starting salary Candidates should note that the starting salary will be at the minimum of the pay-scale and will not be subject to negotiation. Different remuneration and conditions may apply, if, immediately prior to appointment the appointee is already a serving Public Servant. Prior to taking up duty an appointee seconded to the post will be required to provide a comprehensive statement to WSI from his/her substantive employer confirming salary and pension details. Annual Leave The appointee will be entitled to 22 working days holidays in each year (in addition to the usual Public and Bank Holidays) to be taken at a time or times convenient to WSI. The appointee will be required to take annual leave for the period of the Christmas closure of WSI offices. Key Responsibilities: Daily Tasks Include the following: (Please note this list is not definitive nor restrictive) •                 As the first point of contact in the office, to rapidly react to incoming queries and assist where possible, and direct to relevant parties when unable to complete the request and ensure communication loops are completed •                 Assist in Garda Vetting Processes and Procedures for WSI •                 Maintenance of the Shared Contacts and Membership databases •                 Ownership of Course Registration – verification of membership & insurance •                 Ownership of shipment of certificates, manuals and stock control, liaising with outsourced providers where required •                 Administration of Franchisee membership process •                 Assist in administration of PHECC programme •                 Assist in handling any GDPR queries •                 Assist in management of Assets, completing relevant administration and ensuring Asset Register is up to date •                 General Administration, to include, but not limited to, ownership of membership database, updating of course registration, liaising with external stakeholders to ensure certificates and other membership requests are fulfilled in a timely manner. •                 Ordering of WSI pamphlets and merchandise upon member request •                 Assisting other team members, council members and volunteers in other administrative tasks as required What Success looks like: The following Key Performance Indicators will be periodically measured to benchmark productivity and success in this role: ·       Adherence to agreed calendar of agreed deadlines on weekly, monthly, quarterly and annual basis ·       Other KPIs as agreed between CO and Assistant Office Manager Health and Safety ·        To report any health and safety issues clearly and promptly to all relevant stakeholders. ·        To attend all training. This may include training outside of normal working hours, and it may include training on site, at alternative locations or online training platforms. ·        To maintain any continuous training and update any certifications that may be required to successfully complete the responsibilities of the role. ·        To immediately attend to all accidents or incidents, ensuring that appropriately trained first aider is called if necessary and that all accidents and incidents are accurately and promptly reported to the Health and Safety Officer on the appropriate form. Customer Care ·        To be professional, courteous, and positive in all dealings with all stakeholders. ·        To deal with all customer queries, concerns or complaints in a prompt, courteous and professional manner. ·        To inform all relevant stakeholders of any customer complaints or concerns with a view to learning from the situation and preventing a recurrence. ·        To reflect the values and mission of Water Safety Ireland and Public Service in every aspect of your role. Key Competencies this Role Requires: ·       Team Work - A key competency of this role is Team Work. This is demonstrated by: 1.     Shows respect for colleagues and co-workers 2.     Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate 3.     Offers own ideas and perspectives 4.     Understands own role in the team, making every effort to play his/her part ·       Information Management and Processing - A key competency of this role is the ability to analyse information and make appropriate decisions. This is demonstrated by: 1.     Approaches and delivers all work in a thorough and organised manner 2.     Follows procedures and protocols, understanding their value and the rationale behind them Keeps high quality records that are easy for others to understand 3.     Draws appropriate conclusions from information 4.     Suggests new ways of doing things better and more efficiently 5.     Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc. ·       Delivery of Results - A key competency of the role is delivery of results. This is demonstrated by: 1.     Takes responsibility for work and sees it through to the appropriate next level of completion on her own initiative. 2.     Completes work in a timely manner 3.     Adapts quickly to new ways of doing things 4.     Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes. Writes with correct grammar and spelling and draws reasonable conclusions from written instructions 5.     Identifies and appreciates the urgency and importance of different tasks 6.     Demonstrates initiative and flexibility in ensuring work is delivered. Is self-reliant and uses judgment on when to ask manager or colleagues for guidance. ·       Customer Service and Communication Skills - A key competency of this role is demonstrating excellent customer service and communication skills. This is demonstrated by: 1.     Actively listens to others and tries to understand their perspectives/ requirements/ needs Understands the steps or processes that customers must go through and can clearly explain these 2.     Is respectful, courteous and professional, remaining composed, even in challenging circumstances 3.     Can be firm when necessary and communicate with confidence and authority 4.     Communicates clearly and fluently when speaking and in writing ·       Specialist Knowledge, Expertise and Self Development - A key competency of this role is demonstrating specialist knowledge, expertise, and self-development by: 1.     Develops and maintains the skills and expertise required to perform in the role effectively, e.g. relevant technologies, IT systems, spreadsheets, Microsoft Office, relevant policies etc. 2.     Clearly understands the role, objectives and targets and how they fit into the work of the unit 3.     Is committed to self-development and continuously seeks to improve personal performance ·       Drive and Commitment to Public Service Values- A key competency of this role is possessing the drive and commitment to Public Service Values. This is demonstrated by: 1.     Consistently strives to perform at a high level and deliver a quality service 2.     Serves the Government and people of Ireland 3.     Is thorough and conscientious, even if work is routine 4.     Is enthusiastic and resilient, persevering in the face of challenges and setbacks 5.     Is personally honest and trustworthy 6.     At all times, acts with integrity Person Specification

1 day agoHybridFull-time

Administrator

Citizens Information BoardGalway€24,407 - €35,858 per year

Purpose of the job The Administrator will support the Galway Citizens Information Service Development Manager in the delivery of a high quality service across a nominated area. Reporting to The Development Manager Main Duties • The Administrator is responsible for clerical and administration duties to support the Development Manager and regional management team in a wide range of activities. Service Delivery Administration: • Support the service delivery management team administratively in the work of the Citizen Information Service by; • Carrying out typing duties and maintaining records/files such as centre case files, local HR files, company files etc. as directed by the Development Manager • Arranging events and meetings and taking minutes at such meetings as directed by the Development Manager • Respond to, and allocate to the appropriate staff members as required, relevant telephone, letter, email and personal enquires in a prompt and professional manner. This may include overseeing reception, queues and/or appointment calendars as required. • Ensure that the day-today administration of the Centre is carried out in a professional manner • Provide administrative support to Information Officers, other staff and volunteers as directed by Development Manager Facilities Administration: • Stock taking and ordering of office supplies in line with company guidelines • Ensure the service area has an adequate stock of the publications, information leaflets, application forms etc. • Support the Development Manager in all matters related to premises management Financial Administration • Assist with financial monitoring, using a cloud based system to upload purchase orders and invoices etc., in line with financial guidelines, in liaison with the Regional Administrator as required • Prepare and assist in the collation and collection of data for inclusion in reports as directed by the Development Manager. General Administration • Support the Development Manager in meeting all health and safety requirements as set out in the Health and Safety Statement • Support local tasks such as rosters / maintaining leave requests as directed by the Development Manager • Support regional projects/functions/events as directed by the Development Manager • Attend seminars/meetings as directed by the Development Manager • Perform other duties appropriate to the role which may be required and agreed with the Development Manager from time to time • This is not an exhaustive list but serves to reflect the nature of the duties included in the role. Given the nature of the organisation, the role is subject to change over time • The job may involve on occasion working unsocial hours (evenings and weekends). Time off in lieu may be taken by agreement with the Development Manager. Essential Educational Qualifications and Attainments • Hold a recognised qualification at a minimum of Level 5 on the National Framework of Qualifications. • A minimum of 2 year’s administrative experience. Desirable Educational Qualifications and Attainments • An NFQ recognised qualification in financial administration and / or office administration Essential Knowledge, Skills & Experience • Experience of working in an administrative role in a busy office environment and excellent customer service • Excellent written, communication and numeracy skills • Extensive IT skills and excellent working knowledge of Microsoft Office • Experience in data processing and filing using ICT systems Desirable Knowledge, Skills & Experience • Knowledge of the Citizens Information Services and the work they do • Knowledge of / experience in the following areas: - Payroll - IT financial software packages for example, Thrive. - HR software package - Financial and accounts data processing - Dealing with members of the public Core and special aptitudes, and skills • Ability to work on own initiative or as part of a team • Strong organisational skills and attention to detail • Excellent interpersonal skills, self-motivated, flexible and reliable This is a permanent position, subject to satisfactory completion of a six-month probationary period. The period of probation may be extended at the discretion of the Development Manager. The successful candidate will be available to work 35 hours per week (full time) / 17.5 hours per week (part time). There may be a requirement to work evenings from time-to-time. Full Time Salary: Scale range of €24,407, €25,554, €26,697, €27,845, €28,991, €30,136, €31,279, €32,420, €33,567, (max), €34,710 (LSI1), €35,858 (LSI2). Pro rata for part-time staff. Incremental Credit: It is expected, that all new entrants to South Connacht Citizens Information Service will be appointed at point one of the salary scale. However, South Connacht Citizens Information Service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Connacht Citizens Information Service. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding. Pension: A company pension scheme is in place, and membership is obligatory upon commencement. Employee contribution; 5% of salary, Employer contribution; 7% of salary. Please note the Citizens Information Service has established a normal retirement age in line with the state pension age (currently 66). Annual Leave: Calculated on a pro rata basis for part year service as follows: 23 days 24 days after 2 years’ service 25 days after 5 years’ service

1 day agoFull-timePart-time

Off-licence Manager

SuperValuTuam, Galway

Main purpose of the role: Ensure the Off-Licence operates efficiently and effectively at all times and provides customers with excellent quality products and services The ideal candidate will have/be: - 2 years` experience in a Supervisor/Manager role is desirable • Completion of WSET Level 2 or an alternative wine course is desirable • A good knowledge of wine, craft beer and premium spirits • Creative • Excellent communication skills • Ability to engage with and prioritise customer needs • Strong attention to detail, organised and flexible • Ability to use own initiative and work as part of a team in a fast-paced environment. Main Duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative • Drive sales through KPI reports, financial reports, brand initiatives, customer initiatives and employee knowledge • Adhere to weekly stocktaking procedures and ensure they are accurate and any necessary action is taken in the Off-Licence • Ensure purchasing of stock is carried out in accordance with procedures and control of stock rotation, so that the quality of goods is of the highest order so as to maximise turnover • Merchandise and present the department to the highest standard at all times and in accordance with relevant store planograms and guidelines • Monitor and control department overheads (i.e. packaging, cleaning equipment etc.) • Enhance product knowledge by gaining information from a range of sources and share ideas, suggestions, builds on existing procedures/processes with employees and management • Ensure all staff reporting to you are competent in any duties required and are given adequate training relevant to their tasks.

1 day agoFull-time

Cafe Assistant

SuperValuTuam, Galway

Main purpose of the role: Ensure the caf operates efficiently and effectively and provide our customers with the very best customer service at all times. The ideal candidate will have/be: • Previous experience in the hospitality sector (caf, restaurant, hotel) an advantage; • Barista experience is desirable but not essential; • Excellent communication skills; • Previous customer service experience is an advantage; • Passion for food, coffee and ability to inspire customers; Main duties: • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative; • Always ensure that customer satisfaction is the number one priority by greeting each customer as if it`s their first visit to the caf and consistently deliver an exceptional service; • Adhere to all standards required including the policies, procedures, instructions and guidelines set out for the caf; • Assist customers to improve their knowledge of our food and beverages; • Deal with all customer queries efficiently, professionally and in line with store/caf policy; • Merchandise and present the caf to the highest standard at all time and in accordance with relevant guidelines; • Ensure that all areas of the caf/your area are kept clean and tidy to the required food safety standards.

1 day agoFull-time

Assistance Advisor

MAWDYGalway

At  MAWDY  we’ve grown consistently in recent years to become a market leader in insurance and assistance products. Our objective is to continue this profitable growth by providing the world-class customer service that our clients have come to expect. We are looking for enthusiastic and energetic people to join our Assistance team as  Assistance Advisors , to work with us to delivery exceptional customer service. The Assistance Advisor role is at the forefront of the contact centre and requires an individual with a strong track record in customer service skills. The Advisor makes decisions in relation to insurance entitlements, liaises with members of the public, suppliers, and teammates to provide roadside and home emergency assistance. What you’ll do:

1 day agoFull-time

ESB Networks Electrical Apprenticeship 2024

ESBNationwide

ESB Networks DAC serves 2.3 million domestic and business customers in Ireland providing a safe and reliable electricity supply ESB Network’s Apprenticeship programme provides you with: Ordinary-Level Grade D / O6 or higher in the Leaving Certificate (or equivalent) in the following subjects:Irish or English 2) Mathematics 3) Science Subject (Agricultural Science, Biology, Chemistry, Physics, Physics & Chemistry) 4) Any 2 other subjects*If you have not obtained the required grade in any of the above Science subjects, the following is acceptable at Leaving Certificate Level (Grade D /O6 or higher at Ordinary Level) : Art, Construction Studies, Design and Communication, Graphics, Engineering, Home Economics, Technical Drawing and Technology.

2 days agoFull-time

Administrative Assistant

University of GalwayGalway€39,321 - €55,280 per year

Main Purpose of Job University of Galway is committed to sustainability at an institutional level on multiple levels   ·       The University of Galway Sustainability Strategy 2021-2025 sets out our vision and commitment to lead the implementation of sustainability across the campus and beyond, by embedding sustainability in our culture, operational policies and governance structures and empowering our communities to be champions of sustainability.   ·       The vision is anchored in the University of Galway Strategic Plan 2020-2025 to lead the transition to a sustainable future on our campus, in our city and region and around the world.   ·       Through the University of Galway Climate Action and Sustainability Policy we have committed to: (i) embed the United Nations (UN) Sustainable Development Goals (SDGs) into all our major efforts in education, research, leadership, operations, administrative and engagement activities and (ii) embed carbon management into all University operations and processes with a view to achieving net zero greenhouse gas emissions by 2050.     ·       As signatories of the SDG Accord, we have committed to aligning all major efforts with the SDGs, targets and indicators, including through our education, research, leadership, operational and engagement activities.   This post is a newly created post that will support the Director of Sustainability, and will provide comprehensive and professional administrative support to the newly established Sustainability Office. Main Duties and Responsibilities ·       Provide comprehensive and professional administrative support to the Sustainability Office, including the Director of Sustainability and the Sustainability Officer. ·       Maintain a high quality customer service when dealing with students, staff, the public and any other stakeholders. ·       Oversee management of physical resources, examples include stationery and other consumables. ·       Liaise with relevant offices within the University to achieve administrative duties. It is likely that additional duties and responsibilities will emerge over time in line with the natural development of the role and the appointee will be expected to have a flexible approach in this regard. Special Features of Job The holder of this post will meet the following criteria: Essential ·       Pass in 5 subjects at Leaving Certificate level (or equivalent) or a recognised post Leaving Certificate administrative/office technology qualification. ·       Written and Oral competence in Irish at B2 level on the Common European Framework of Reference for Language Learning (enclosed). Applicants, who have not previously satisfied this criterion on recruitment to their post, will be required to complete an Irish assessment. ·       Satisfactory relevant employment experience which demonstrates a high level of administrative support in a demanding office environment. ·       Excellent IT skills with proficiency in the Microsoft Office suite and the University content management system (T4 Site Manager). ·       Strong ability to manage, organise, interpret and report information. ·       Excellent interpersonal and communication skills ·       Expert knowledge of University systems for example Agresso and T4 ·       Demonstrated ability to work on own initiative, including planning and organising own workload in an effective manner. ·       Evidence of working collaboratively with internal and external stakeholders Desirable ·       Previous experience in the area of sustainability The above criteria will be utilised to shortlist and select candidates for interview. Salary: €39,321 - €55,280 per year This appointment will be made on the Grade 3 scale in line with current Government pay policy.

2 days agoFull-time
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