Technical SME

Technical SME for Self-Service Data & Reporting Project

Because your new ideas are our way new ways of working. Evolve, your way.

Our Technology teams are right at the heart of what we do. Surrounded by some of the best Technology Specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

As the Technical SME, you will focus on setting priorities and challenging design elements of our self-service and reporting solutions, assessing the technical performance (speed, accuracy) of our current product and generating a development backlog for partners to action.
You will Sign off on solutions from partners as part of the project team and support the Product Owner for Self Service and Reporting in driving a culture of continuous improvement in the product and assessing solutions to reporting challenges around scale.

What You’ll Get
The world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first.
Some of our benefits are:

• 27 days of leave, plus bank holidays and if you want, you can buy 5 more.
• Flexible Working, the opportunity for an early Friday finish, and a subsidised cafeteria.
• Primark Perks – Discounts with some local partner businesses to our offices

What You’ll Do:
In your role, you’ll collaborate with different people across a range of skill sets. Here’s a flavour of your day-to-day:

• Design and Architecture: Lead the design of data sources that sit in Tableau, ensuring seamless connections to Teradata, our data warehouse. This includes creating efficient, scalable, and secure data models that meet business requirements. `For Example – challenging the non-normalised (designs), In data source calculations, sparse data issues, methods of security, extract filtering etc.
• Implementation Oversight: Oversight of the implementation of data integration processes, ensuring that data flows smoothly from Teradata to Tableau. This involves looking at the set-up and maintenance of data connections, as well as optimizing data extraction and transformation processes with the engineering team to deliver.
• Collaboration: Work closely with the product owner, who liaises with the business, to understand priorities and business requirements. Assist in setting priorities, assessing changes, and planning sprints to ensure that the project stays on track and meets its goals.
• Performance and Reliability: Ensure that the data sources and reporting solutions are performant and effective. This includes monitoring system performance, troubleshooting issues, and implementing improvements as needed.
• Governance and Best Practices: Establish and enforce data governance policies and best practices to ensure data quality, consistency, and security. This includes defining data standards, monitoring compliance, and addressing any data-related issues that arise.
• Continuous Improvement: Continuously monitor and improve the data sources and reporting solutions, incorporating feedback from users and staying up-to-date with industry trends and best practices.
• Challenge: Provide guidance to the product owner on the impact of changes, making sure that design in the context of increasing data volumes is appropriate and sustainable factoring in 7-10% store growth per year.

What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• High Level of Tableau Desktop, Server, Prep and Data source experience essential
• Familiarity with Relational Database Design and Principles
• Working in Large Deliveries with large teams
• Experience with large-scale clients/customers
• Management of teams responsible for tableau deliveries

Ready? Good - because we can’t wait to see what you can offer. You’ll be joining a team of diverse, passionate, and talented individuals where you’ll truly belong, collaborating on projects that will shape the future of our industry. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark.
Apply to be part of our future and we’ll help you develop yours.
If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist