Office Administrator

YOUR DAY TO DAY LIFE

We are looking for a Office Administrator in Athgarvan Road,, Newbridge, Co. Kildare, Newbridge W12W951 IRL. Your mission will be to:

You will join our team as an Office Administrator to assist in the smooth running of the laboratory. Your role will be a key support service to the laboratory to ensure samples are processed accurately and promptly on the day of receipt and in line with customer requirements.

•  Responsible for the receipt and checking of all allocated samples for testing. Transfer all registered and labelled samples to the relevant laboratory with delay

• Use the LIMS to ensure that samples are promptly and accurately registered for the correct suites/tests and with all relevant customer and sample details recorded
• To manage the day-to-day implementation of Mérieux NutriSciences’ Quality Management System ensuring compliance with ISO 17025, Irish National Accreditation Board (INAB), Department of Agriculture, Food and the Marine (DAFM), Retailer Supplementary Audit Scheme (RSA) & company requirements
• Assist with record keeping and general housekeeping of the sample receipt area. Maintain a quarantine area for samples awaiting registration instructions/clarification
• Work closely with laboratory staff to ensure that customer requirements are understood and implemented. Advise management and customer care of any anomalies or issues with samples or testing
• Deal with telephone enquiries from customers and take detailed telephone messages. Assist in the investigation into customer complaints or nonconforming work and ensure timely close out of any nonconformances or complaints
• Ensure all records are fully, clearly and promptly completed, scanned and/or filed to maintain good traceability in records system
• Assist in sample preparation as required; blend, prepare and cook food samples as required while adhering to HACCP guidelines and health and safety regulations
• Assist with the provision and development of customer services
• Perform all assigned daily checks and report any problems immediately

YOUR PROFILE

• Minimum of 1 years’ experience within a fast-paced office administrator position
• Strong organizational skills and ability to work to tight deadlines
• Excellent IT skills; proficiency in using Google Suite or Microsoft Office
• Solid communication skills for creating interactive relationships with all teams
• Adaptable to work within the sample preparation department, where training will be provided
• Positive, “can-do” attitude and a willingness to learn
• Customer and employee-focused
• Entrepreneurial spirit and problem-solving skills

WHY JOIN US?

• Because you would contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders.
• Because you would have an impact on our strategic pillars that build on 50 years of experience and expertise.
• Because you would be part of a community of an enthusiastic and skilled group of people who love co-building together and serving a purpose bigger than them.
• Because you would be welcome as you are, in a diverse and open-minded environment that is rich in our singularities and differences.
• Because you would grow in an international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.