Counter Sales Assistant

The Role

As a Customer Service Assistant your primary focus will be to;

• Offer an excellent level of customer engagement through offering advice, recommendations and assistance.
• Maintain the highest standards of hygiene within the store.
• Support and work effectively with your colleagues.
• Continually work in a sales driven manner to achieve targets.
• Drive the team to develop in-store knowledge, skills and confidence and process.
• Support the store manager and Store Supervisor.

Company Information

Sofina Foods is more than just a food company. It’s a place where you can grow your career, learn new skills, and make a positive impact on the world. With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13,000 employees across 40 sites in Canada and Europe, including Young’s Seafood and Karro Food Group. At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will also have the opportunity to work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents. Sofina Foods has a 25 year history of excellence in the food industry and provides over 500 million meals for the global market every year. Our vision is to be the most successful food company in the world If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you.

Key Accountabilities

• Greeting and serving customers.
• Preparing counter.
• Preparing different cuts of meat.
• Assisting customers with their purchases and providing product knowledge.
• Preparation of counter and pre-pack areas.
• Product sampling.
• Stock rotation.
• Price reduction.
• Receiving deliveries and completing paperwork required.
• Special offer material distribution.
• General cleaning.
• Internal training.
• Supporting management function.

Skills and Experience Required

• Proven customer service excellence.
• Determination to drive sales.
• IT literacy.
• Knowledge of legal requirements and procedures.
• Capability to motivate and guide team daily.
• Support to deliver and train new people.
• Deadline focused.
• Flexible within working hours.
• Ability to support store manager when not on site and act in a professional manner.
• Strong communicator.
• Competent to work well under pressure.
• A keen interest in developing a career within the trade.
• Strong communication skills.
• The ability to work on own initiative.

Benefits

• Competitive rates
• Online Benefits Hub
• Life assurance scheme
• Free onsite parking

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